Privacy Policy of De La Force Creative Ltd.
Effective Date: March 2025
De La Force Creative Ltd., trading as “Nick de la Force” or “De La Force Creative” ("we," "our," or "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website, services, and engage with us.
1. Who We Are
De La Force Creative Ltd. is a UK-based company providing video production, corporate training, and content services. We operate across the UK and Europe and are committed to complying with UK GDPR, the UK Data Protection Act 2018, and relevant EU regulations where applicable.
Registered Office: London N14 4FE
Company Number: 16283682
Contact Email: business@nickdelaforce.com
Website: www.nickdelaforce.com
2. What Personal Data We Collect
We collect and process the following personal data:
2.1 Information You Provide Directly
Name, email address, phone number, business address (when you fill out a contact form, request services, or subscribe to a newsletter).
Payment details (if purchasing services from us; however, we do not store card details as transactions are handled by secure third-party payment processors).
Any personal information included in correspondence, contracts, or client agreements.
2.2 Information We Collect Automatically
IP address, browser type, and device information when you visit our website.
Cookies and tracking technologies (see our Cookies Policy for more details).
Usage data, such as time spent on pages and interactions with our website.
2.3 Information from Third Parties
Publicly available data from LinkedIn or other business directories.
Data shared by business partners or referrals.
Social media interactions (e.g., when you tag us or engage with our content).
3. How We Use Your Data
We use personal data for the following purposes:
Service Delivery: To provide video production and training services, manage bookings, and deliver content.
Communication: To respond to inquiries, send updates, and provide customer support.
Marketing & Promotions: To send newsletters, special offers, and industry insights (only if you opt-in; you can unsubscribe anytime).
Legal Compliance: To comply with tax, contractual, and data protection laws.
Security & Fraud Prevention: To protect against unauthorized access, fraud, and cybersecurity threats.
Analytics & Improvement: To enhance our website and services through visitor tracking and analytics tools.
We process personal data based on legitimate interests, contractual necessity, legal obligations, or consent where applicable.
4. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with:
Service Providers: Third-party tools for payment processing, email marketing, and analytics (e.g., Stripe, Google Analytics, Mailchimp).
Legal & Regulatory Authorities: If required by law, we may disclose data to comply with legal obligations or enforce our terms.
Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.
All third parties processing data on our behalf are contractually required to comply with data protection laws.
5. How We Protect Your Data
We implement security measures to safeguard personal data against unauthorized access, loss, misuse, or disclosure. These include:
Secure data encryption and access controls.
Limited access to personal data based on necessity.
Regular security audits and updates.
However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
Client project data: 30 days after final delivery, unless otherwise agreed.
Business records (contracts, invoices): 7 years for tax compliance.
Marketing & contact details: Until you opt out or request deletion.
7. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your data where legally permissible.
Right to Restrict Processing: Request limited use of your data under certain conditions.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Object: Opt out of direct marketing or processing based on legitimate interests.
Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it anytime.
To exercise these rights, contact us at [Insert Contact Email]. We will respond within 30 days as required by law.
8. International Data Transfers
As we operate in the UK and Europe, your personal data may be stored or processed outside the UK. Where necessary, we implement safeguards such as:
UK adequacy decisions (where the EU recognizes UK data protections as sufficient).
Standard Contractual Clauses (SCCs) for transfers outside the UK/EU.
9. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookies Policy.
10. Children’s Privacy
Our services are not intended for children under 16 years old, and we do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website with a revised "Effective Date."
If significant changes occur, we will notify you by email or website notice.
12. Contact Us
For questions or data requests, contact:
Data Protection Officer
De La Force Creative Ltd.
business@nickdelaforce.com
If you believe your data rights have been violated, you may also file a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
By using our services, you agree to this Privacy Policy.